Having issues when publishing my content.

Hi Isabel!

Thanks for sharing that link! I also got stuck on the Pick One slide when testing your content in Chrome. Would you mind also sharing the original project file so I can take a closer look at what's happening here?

You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Hi Alyssa,

Thanks so much for coming back to me! I have attached the file for you to review.

Thanks again :)

Isabel

Hey Isabel,

It looks like you've shared the zipped published output and it would be best if we could take a look at your .story project file that you worked on in the software prior to publishing.

Hi, yes of course... apologies. I have now attached the file. Thanks again for your support :)

Hi Isabel!

Thanks for sharing your file. I re-published it for Web using Storyline 2 Update 13 (making no other changes), and the first interaction seems to be working correctly now.

Could you also test the interaction by clicking here?

Let me know how it goes!

Hi Alyssa,

It worked!! I think perhaps the problem is that I haven't updated my system... how could I get access to the storyline 2 update 13?

Thank you again, so great to have this community :)

Is 

Hi Isabel

here is a link to the Storyline 2 version history which will let you download latest update

Hi Wendy, 

Thanks for that! I have downloaded it but is asking me to uninstall Storyline 2. If I uninstall it will i loose all my work?

Thanks,

Is 

I have now figured it out :) Thank you for your support.