I made significant edits to a v2 of my training, saving it as v3. The file saved where it was supposed to, and looks like the others before it; but when I try to open it I get the message - "This project is invalid or corrupt and cannot be opened." THIS is not acceptable! There are no automatically generated backup files either? What, if anything can I do?
see if you can make a copy of the file from Explorer and then rename it - that has been known to work.
Otherwise there maybe a temporary file saved. Enter %temp%\Articulate into Windows Explorer and see if you can find a temporary file that will look something like
'Storyname'345339493489.tmp where Storyname is the name of your saved file
Looks like Wendy has popped in to assist you here.
Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
2 Replies
Hi Jennifer
see if you can make a copy of the file from Explorer and then rename it - that has been known to work.
Otherwise there maybe a temporary file saved. Enter %temp%\Articulate into Windows Explorer and see if you can find a temporary file that will look something like
'Storyname'345339493489.tmp where Storyname is the name of your saved file
Hi Jennifer!
Looks like Wendy has popped in to assist you here.
Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
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