Help with Storyline 2 courses not playing

Mar 28, 2019

Hi, I am new to Storyline, and Storyline 2 is what we have our online learning in.  Just recently some of our courses have not been playing properly, the next button won't come up, so people can't complete the course.  

Is anyone available who can help me please?

1 Reply
Katie Riggio

Welcome, Natalie. I'd love to help! 

First, a few questions to help us unlock this mystery:

  • Do you see this problem during preview, in the published output, or both?
    • If just in the published output: Where is published output hosted?
  • On the affected slides, do the Next buttons have conditions?
  • Would you mind sharing a troublesome .story file with me so I can try to replicate the behavior? You can add it publicly to this discussion here, or send it to me privately by using this upload link. I'll delete it when we solve this puzzle!

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