Storyline 3 freezing, won't allow me to amend or save to existing scenes. Tried all manner of fixes - but no joy.

Nov 11, 2021

Hi there,

I am experiencing issues with Storyline 3. I created a scene and it is now not letting me amend or save this scene or others, for that matter, I have created! I have a perpetual blue circle and I have to kill Storyline to get it to stop.

I have tried a simple repair of reinstalling. I have made sure I have save to a C:Drive and that there are no special characters or that there are more than 250 characters.

I am at a bit of a loss - has anyone had this problem and found a work around?

1 Reply
Becca Levan

I'm sorry for this trouble, Alison! 

It sounds like you've already gone through a couple of steps to try to resolve this. I'd like our support engineers to take it from here, so I've opened a support case on your behalf. Hold tight for one of my teammates to reach out to help soon!

p.s. Welcome to E-Learning Heroes 😊