The hiding of base layer objects is easy to do and I do it frequently..However I now have a situation I can not explain (or solve). I have a Avatar and caption that fly-in on the base layer (works fine). I however do not want it visible in the other layers.( I am using the TABS Interaction Template). I have turned off the individual items on the baseline timeline in the subject layer. For some reason the avatar and caption continue to show in the subject layer(s).
Do you have any triggers that use the "when timeline ends" function? If so, you might want to take a look at this article and try the solutions in the article.
If that doesn't solve the problem, are you able to post your .story file here so we can see what you have so far?
Thank You Christine for your rpid response. This images in question are being controlled strickly through the timeline and the playhead, And that function is working as want it to. They are needed only in the base layer view, When the learner moves to the other layers they should not see the images (they are individually turned off in the layer view on the time;line) Wha Ican't grasp is how an image can be "turned-off' (in the base layer) and still show (in the other layers). Just seems like a function problem.
It may be something we need to investigate and fix, or it may be related to something within the file that's calling the images even though they're hidden. Again, if you'd like, I'd be happy to take a quick look at the file and see if I can spot what's causing the problem. If you're not able to share the content publicly on the forums, you're welcome to submit it in a support case so our tech team can take a closer look, just include the .story file in the case.
Text in a text box is turned off in the base layer but reappears when a new layer is displayed. I find that if I take the animation (fade in by first level para) off the text in the base layer, the problem disappears - but is annoying and recurs often. - and yes I have checked that AL Lthe components of the animated base layer text box are hidden.
That does sound strange. Any chance you could share the .STORY file here? I'd be happy to take a look and see what's causing that text to show up when you open a new layer.
Thanks Christine - unfortunately I can't share the file as it is Company confidential - happy to live without the animations for now. But what is really weird is that it is only the text that is reappearing, not the text box that it is embedded in....
I totally understand. However, if you do decide you'd like us to take a look, you're welcome to send it to us privately. Any files shared with us through the form below will remain confidential.
You'll be able to attach the .STORY file on the second page of the following form:
Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.
7 Replies
Hi Michael,
Do you have any triggers that use the "when timeline ends" function? If so, you might want to take a look at this article and try the solutions in the article.
If that doesn't solve the problem, are you able to post your .story file here so we can see what you have so far?
Thanks!
Christine
Thank You Christine for your rpid response. This images in question are being controlled strickly through the timeline and the playhead, And that function is working as want it to. They are needed only in the base layer view, When the learner moves to the other layers they should not see the images (they are individually turned off in the layer view on the time;line) Wha Ican't grasp is how an image can be "turned-off' (in the base layer) and still show (in the other layers). Just seems like a function problem.
Good morning Michael,
It may be something we need to investigate and fix, or it may be related to something within the file that's calling the images even though they're hidden. Again, if you'd like, I'd be happy to take a quick look at the file and see if I can spot what's causing the problem. If you're not able to share the content publicly on the forums, you're welcome to submit it in a support case so our tech team can take a closer look, just include the .story file in the case.
Thanks very much, Michael.
Have a great day!
Christine
I too am having a problem similar to this.
Text in a text box is turned off in the base layer but reappears when a new layer is displayed. I find that if I take the animation (fade in by first level para) off the text in the base layer, the problem disappears - but is annoying and recurs often. - and yes I have checked that AL Lthe components of the animated base layer text box are hidden.
Hi Bronwyn,
That does sound strange. Any chance you could share the .STORY file here? I'd be happy to take a look and see what's causing that text to show up when you open a new layer.
Thanks!
Thanks Christine - unfortunately I can't share the file as it is Company confidential - happy to live without the animations for now. But what is really weird is that it is only the text that is reappearing, not the text box that it is embedded in....
Hi Bronwyn,
I totally understand. However, if you do decide you'd like us to take a look, you're welcome to send it to us privately. Any files shared with us through the form below will remain confidential.
You'll be able to attach the .STORY file on the second page of the following form:
Articulate Support - Submit a Support Case
Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.
Thanks Bronwyn!
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