Hi, I'm getting 'Incorrect' when clicking on the correct Hotspot, does anyone know why this is? I've tried deleting and resubmitting the Hotspot but it still isn't functioning correctly.
As Rebecca mentioned it may be easier to diagnose this if you're able to share the Storyline file with us (even a sample that you've mocked up which exhibits the same behavior would work).
Thanks James for the update and I'm happy to hear it.
As a reminder, you'll want to make sure that you're working with local project files as described here. Working off a network or USB drive could cause unusual or erratic behavior.
4 Replies
Hi James,
Welcome to the community.
Could you provide more information, or even better upload your slide? It's a little difficult to troubleshoot at this point.
Hi James and welcome to Heroes!
As Rebecca mentioned it may be easier to diagnose this if you're able to share the Storyline file with us (even a sample that you've mocked up which exhibits the same behavior would work).
Hi both, thanks for emailing me. The problem seems to have rectified itself over the course of the weekend!
Thanks, James
Thanks James for the update and I'm happy to hear it.
As a reminder, you'll want to make sure that you're working with local project files as described here. Working off a network or USB drive could cause unusual or erratic behavior.
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