Has anyone had this issue with a hotspot on a layer taking a few clicks to show the next layer? I have tried putting in a new hotspot and copying the slide but I am getting the same result at the same place. Thank you!
It would be easier to make suggestions if you will attach the .story file (or at least a copy of the offending slide) here, so someone can take a look at it.
Thanks for reaching out! I understand the hotspots in your course aren't revealing a layer on the first click. After doing some testing on hotspots on my end, I wasn't able to reproduce the behavior. I'd love to know more about your setup so we can figure this out together.
Which version of Storyline are you using? I am using Storyline version 3.78.30747.0.
Is this happening with more than one file or is this the only one?
2 Replies
It would be easier to make suggestions if you will attach the .story file (or at least a copy of the offending slide) here, so someone can take a look at it.
Hi Wintana,
Thanks for reaching out! I understand the hotspots in your course aren't revealing a layer on the first click. After doing some testing on hotspots on my end, I wasn't able to reproduce the behavior. I'd love to know more about your setup so we can figure this out together.
Also, would you be willing to share your file here or with our support engineers privately in a support case so we can troubleshoot the issue?
I look forward to your response!