I see that you’ve reached out to our Support Engineers and are working with my teammate, John Carolo. You’re in great hands! We’ll continue the conversation in your support case.
I've added your feedback to your support case so John Carlo can be notified. If you're comfortable sharing your file privately, it would help our support engineers determine if this behavior is related to a bug and in which version of Storyline the regression occurred.
We'll delete it from our system as soon as we're finished troubleshooting!
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Go back to a previous version, I have encountered a number of issues and all sorted going back a few versions back.
Hi, Stewart!
I see that you’ve reached out to our Support Engineers and are working with my teammate, John Carolo. You’re in great hands! We’ll continue the conversation in your support case.
Thanks Mike.
What version do you recommend?
Hi Kelly.
Thought it may have been a software glitch. I really don't intend sending my work into John knowing its just a matter of what Mike has mentioned.
Hopefully you can fix the issue with the next release.
Hi Stewart!
Thanks for following up!
I've added your feedback to your support case so John Carlo can be notified. If you're comfortable sharing your file privately, it would help our support engineers determine if this behavior is related to a bug and in which version of Storyline the regression occurred.
We'll delete it from our system as soon as we're finished troubleshooting!
I have emailed in the slide for your reveiw, FYI
Thank you for your help.
Appreciated.