Hover text appearing when it shouldn't

Jan 20, 2015

Chuck DuSablon
By Chuck DuSablon

Hey smart people! I work in Storyline a lot, so I'm pretty seasoned, but still have learning to do. I'm currently working Storyline v1. Hoping someone can help me figure out why my hover text is randomly appearing on the screen when it's not being hovered over. I've attached two screencaps that might help--one shows the text I'm referencing circled in red. When the user hovers over each "dot" you see on the screen, its associated hover text should appear. I have the box checked for the hover text to re-hide when not hovering there. The other screencap shows the states I have set. This screen is built on one layer.

I have a client reviewing this module who is telling me that all of that hover text above the "dots" is appearing toward the end of the timeline. Any idea what I'm doing wrong? What else would help to figure this out?

Thanks so much!!

14 Replies
Wendy Farmer
over 9 years ago01/20/15 at 7:06 am (UTC)

Hi Chuck

I am not seeing that behaviour ...when I hover over the blue dots I get the hover text - here are three sample screenshots - or I am not understanding your issue.

1. Are you working on your local drive and not from a USB or network drive (that sometimes causes funky behaviour)

2. DPI set at 96

3. On latest SL1 update 8 --> link here to download

Let me know if I can test anything else for you

 

Chuck DuSablon
over 9 years ago01/20/15 at 7:26 am (UTC)

Ok cool. I'm glad you can't replicate it. I'm pretty sure it has to do with the reviewer's OS/Browser combo, or a setting on his machine. He's been reviewing from the published web zip file, so maybe it has something to do with that. If you know any common issues with Storyline v1 and viewing from the published web file... or any common issues with Storyline v1 and certain OS/Browsers, I'd be curious to know!

Thanks so so much for your help!

Chuck

Ashley Terwilliger-Pollard
over 9 years ago01/20/15 at 3:42 pm (UTC)

Hi Chuck,

Also, if viewing the published content locally you may see odd behavior as described here.  You may want to look at uploading to a test web server so that he could see it as it'll be once published to a web server. 

If you don't have access to a web server, here are a few free options to consider:

  • Tempshare: This is a free service provided by Articulate for testing Storyline content. Note: Uploaded files will be deleted after 10 days.
  • Amazon S3: Amazon S3 offers free hosting with generous usage limits. If you go over your limit, you'll be charged a graduated fee.
  • Dropbox: Place your published output in the Public folder in your Dropbox account to share it with others.
  • Google Drive: Change the story.html file to index.html and set the sharing permissions to Public.Here's how.

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