I am using Articulate Storyline 2. I have created a first little video, and I wish to publish it for my users. How do I know my account URL? Where can I find it?
have you signed up for the trial of Articulate Online. You choose your own account name and url when you signup and then you use these credentials to log in.
Had an ah-ha moment; make sure you're in the right publishing tab! None of the above worked for me as I don't have Articulate Online (Using Articulate Storyline 360); when publishing I was in the "Articulate Online" tab where Account URL is required and should have been in the "LMS" tab where you don't need an Account URL. #UserError on my part. :) Hope this helps others!
Hello - I'm brand new to Articulate. My boss set me up with an account, and I received an email with an account URL to my Outlook inbox. I copy/pasted that into the Account URL field in Publish and get an error. Looking at the URL, I can see that Outlook has added some text and substituted ASCII characters in the URL. I read another tutorial about changing my URL, but when I go into Settings I don't have the option for Other Settings as demonstrated so I'm unable to change the URL. My predecessor at my job is gone, and with him all knowledge of Articulate/Storyline, and my boss doesn't work the Storyline side. I need to figure out my Account URL to publish some lessons - quite literally 'yesterday'. Please help.
Thank you for the super prompt reply. I clicked on the link in your email and it took me to a community page. Clicking on my account, it says my free trial expired in April. I think I did sign up for a trial to learn Articulate, but we are on a paid account. I found another email forwarded to me by my boss with an ‘Account URL’. This is different than the one I had mentioned in my post. I tried this as well and still get a URL/Password error in Publish. Is there a way that I can send the URL to you to verify?
I did find a workaround by uploading manually. This will get me by for the time being, but I'd sure like to save the extra steps and do it all in Storyline publishing.
Hi, I am also struggling to find my account URL. I have access to my account but can't find the URL which I need to publish. Can anyone help or send me it please. This account was set up by a colleague.
Hi, I have a fully paid subscription to Articulate 360. I wish to publish a Timeline slide from Articulate Storyline into Articulate Online. From there I can try and insert it into an Articulate Rise Course. However, it asks for my account URL. From the notes above this is something I may have set up myself when I initially subscribed 2 years ago. I cannot remember what my URL is, nor are any of the instructions above useful in telling me how I can find/re-find that URL. Can someone please advise.
Articulate Online (AO) is a separate subscription from Articulate 360, and you can host courses created in Storyline or Studio similar to using a Learning Management System (LMS).
If you need to add Storyline courses to Rise, you'll want to choose the top option in the Publish window of "Articulate 360." That will publish to Review, and from there you can pull a Storyline course hosted in Review into your Rise courses.
Yes, I worked out the publishing concept yesterday, but thanks for the advice. However, the main question still stands, has been asked a few times in this thread, and nobody seems to have an answer, so I'll try again without any strings/linked ideas attached...
If you believe you have an Articulate Online trial or subscription but are not sure of the URL you set up when you registered our team can help look it up for you outside of the E-Learning Heroes forum.
37 Replies
Hello Els, welcome to the Heroes community!
Check out this support article (link below) on how to distribute your published Storyline 2 content and let us know if you still have questions...
https://www.articulate.com/support/storyline-2/publishing-and-sharing-articulate-storyline-content-sl2
Hi Els!
Looks like Brian has popped in to assist you here.
I did want to pop in and welcome you to E-Learning Heroes. Just let us know if you need further assistance.
Dear Brian, dear Leslie,
Thanks for the quick feedback. I'm afraid I did not find the required information to solve my issue. I've read in the tutorial on https://community.articulate.com/series/articulate-storyline-2/articles/publishing-a-course-for-articulate-online only this:
To complete the process, enter your Articulate Online credentials (Account URL, Email, and Password) and click the Publish button.
I don't know my account URL. Where can I find this?
Hi Els
have you signed up for the trial of Articulate Online. You choose your own account name and url when you signup and then you use these credentials to log in.
Tagging onto Wendy's question, you'll only have an Articulate Online account URL if you've signed up and purchased Articulate Online.
Otherwise, you'll need to use one of the options available at the support article link.
Hi Els!
Wendy and Brian are correct. Articulate Online is a different product, but you are welcome to download a trial if you wish.
hi
how i can get my url ..
Hi Amna and welcome to E-Learning Heroes :)
Did you take a look at the information shared above? Have you signed up for Articulate Online? This is an additional product.
Had an ah-ha moment; make sure you're in the right publishing tab! None of the above worked for me as I don't have Articulate Online (Using Articulate Storyline 360); when publishing I was in the "Articulate Online" tab where Account URL is required and should have been in the "LMS" tab where you don't need an Account URL. #UserError on my part. :) Hope this helps others!
Haha! Thanks so much for popping in to share Nathaniel. Glad that you were able to get that figured out :)
What if I can't remember by URL? Is there a way to look it up? I have Articulate Online (and have done it before!) but can't remember my URL....
Hey Natalie and welcome to E-Learning Heroes :)
Looks like you've reached out to our support team, which is precisely the best route :)
Hello - I'm brand new to Articulate. My boss set me up with an account, and I received an email with an account URL to my Outlook inbox. I copy/pasted that into the Account URL field in Publish and get an error. Looking at the URL, I can see that Outlook has added some text and substituted ASCII characters in the URL. I read another tutorial about changing my URL, but when I go into Settings I don't have the option for Other Settings as demonstrated so I'm unable to change the URL. My predecessor at my job is gone, and with him all knowledge of Articulate/Storyline, and my boss doesn't work the Storyline side. I need to figure out my Account URL to publish some lessons - quite literally 'yesterday'. Please help.
Hey Don,
Thanks for reaching out! I'm sending you an e-mail with this information in case you didn't want to let that URL out into the wild :)
Hi Leslie –
Thank you for the super prompt reply. I clicked on the link in your email and it took me to a community page. Clicking on my account, it says my free trial expired in April. I think I did sign up for a trial to learn Articulate, but we are on a paid account. I found another email forwarded to me by my boss with an ‘Account URL’. This is different than the one I had mentioned in my post. I tried this as well and still get a URL/Password error in Publish. Is there a way that I can send the URL to you to verify?
Hey Don,
I'll reach back out to you in your case. I think I see the confusion :)
I did find a workaround by uploading manually. This will get me by for the time being, but I'd sure like to save the extra steps and do it all in Storyline publishing.
Hi, I am also struggling to find my account URL. I have access to my account but can't find the URL which I need to publish. Can anyone help or send me it please. This account was set up by a colleague.
Hi Tilt,
Do you have Articulate Online as well? This is a separate product from Articulate 360.
I've seen others get this confused with publishing to Articulate 360, which is Articulate Review as well.
None of this information was helpful
Hi Cody,
I understand. The conversation here was many users trying to utilize Articulate Online, which is a different product from Articulate 360.
Well, we'd love to better assist you.
Could you tell us the issue that you're running into?
Hi, I have a fully paid subscription to Articulate 360. I wish to publish a Timeline slide from Articulate Storyline into Articulate Online. From there I can try and insert it into an Articulate Rise Course. However, it asks for my account URL. From the notes above this is something I may have set up myself when I initially subscribed 2 years ago. I cannot remember what my URL is, nor are any of the instructions above useful in telling me how I can find/re-find that URL. Can someone please advise.
Hi Aaron,
Articulate Online (AO) is a separate subscription from Articulate 360, and you can host courses created in Storyline or Studio similar to using a Learning Management System (LMS).
If you need to add Storyline courses to Rise, you'll want to choose the top option in the Publish window of "Articulate 360." That will publish to Review, and from there you can pull a Storyline course hosted in Review into your Rise courses.
Let me know if you have other questions!
Hi Ashley,
Yes, I worked out the publishing concept yesterday, but thanks for the advice. However, the main question still stands, has been asked a few times in this thread, and nobody seems to have an answer, so I'll try again without any strings/linked ideas attached...
How do I locate my account URL?
Hi Aaron,
If you believe you have an Articulate Online trial or subscription but are not sure of the URL you set up when you registered our team can help look it up for you outside of the E-Learning Heroes forum.
Please connect with the team here.