I have created a project that has audio on the master slide with instructions for the user. There are markers on the master slide that the user can click on to view additional details. The markers include audio as well. I figured out how to pause the audio on the master slide when the user clicks the marker, but when they are done with the marker, the audio on the master slide does not automatically resume where it left off. Is there a trigger or trigger with a variable that I can use to make it automatically resume?
If your audio is on separate layers than each layer will need to pause the main timeline in the master slide. Then when said layer is closed/completed it should start up the main timeline again.
I am not able to post a copy of my project because it is a training video with proprietary information on it and my company will not allow me to post it for the general public to view.
Unfortunately, my audio is not on a separate layer, using layers was not feasible due to the complexity of the training content. I had to use the markers instead of layers.
I got approval to show the project to someone during a live chat with someone from the staff (if that is possible). I haven't found anything that will resume the audio on the main slide where it left off after the user clicks on a marker. I found that the user can replay the audio so if I can't find anything else, I think I will need to include those instructions at the beginning to show the user how to replay the audio if needed. I think that would be sufficient for now.
Feel free to go ahead and open a ticket with our support team, and if they determine that a web conference is necessary, they'll be able to help set that up for you. Thanks!
4 Replies
Hi Rochelle, welcome to Heroes
Are you able to attach your .story file here so one of us can take a look and try to help out? Thanks!
You might see if this thread is of any help
http://community.articulate.com/forums/p/12152/72723.aspx#72723
If your audio is on separate layers than each layer will need to pause the main timeline in the master slide. Then when said layer is closed/completed it should start up the main timeline again.
I am not able to post a copy of my project because it is a training video with proprietary information on it and my company will not allow me to post it for the general public to view.
Unfortunately, my audio is not on a separate layer, using layers was not feasible due to the complexity of the training content. I had to use the markers instead of layers.
I got approval to show the project to someone during a live chat with someone from the staff (if that is possible). I haven't found anything that will resume the audio on the main slide where it left off after the user clicks on a marker. I found that the user can replay the audio so if I can't find anything else, I think I will need to include those instructions at the beginning to show the user how to replay the audio if needed. I think that would be sufficient for now.
Hi Rochelle,
Feel free to go ahead and open a ticket with our support team, and if they determine that a web conference is necessary, they'll be able to help set that up for you. Thanks!
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