Hi Does any one know how to reset de colors theme of the quiz return mask ?
I change the colors of the mask of the returns (good answer, wrong answer) as i was working on the lastest version of storyline. But my client as an oldest version which does not open my file. The warning message says : "cannot open the file because use fonctionnality which do not exist : return theme colors"
Do you have an idea of what i could do ? Thanks for your help
We recommend asking your client to update their Storyline installation to the latest version to be able to open your file as well as take advantage of all the recently released bug fixes and overall improvements.
If for some reason your client is unable to update their installation, please open a support case with our team here so we can provide additional assistance.
Great call opening a support case; you're in good hands with Darwin! I see you're working on modifying the Storyline project file with him. We'll continue the conversation in the case.
3 Replies
Hi Karl,
Thanks for reaching out!
We recommend asking your client to update their Storyline installation to the latest version to be able to open your file as well as take advantage of all the recently released bug fixes and overall improvements.
If for some reason your client is unable to update their installation, please open a support case with our team here so we can provide additional assistance.
Hi Joe
Thanks a lot for your answer: of course my client is not able to upgrade his version 😏 !!!
Hi Karl,
Great call opening a support case; you're in good hands with Darwin! I see you're working on modifying the Storyline project file with him. We'll continue the conversation in the case.