How to stop media playing within layer on Storyline

Hi Lisa! So if the learner clicks the lightbox before the audio is completed, you do not want the audio to complete at all? Have you considered adding a trigger to stop media if user clicks?

I'm not sure that I'm following completely, so please feel free to share your .story file (even just an example slide) and additional details if necessary.

Hi Leslie

Thank you for replying - Yes, I have considered and tried this but the trigger for user clicks means I have to put in an object which I don't really have one to choose apart from if I choose lightbox 1 perhaps...but what if user clicks lightbox 2 to start?  However, I have tried this option and it has stopped the media and then I get the media for the lightbox, but then I close this down and my media continues for main part.

I have also tried leaving trigger without an object assigned but this does not change anything.

Not sure how to share just the scene with you if this will help any more.

If I can't do it, then I will leave, but would just be good if I can sort out.

Thanks

You can share your .story file here in the forums if you wish or you can share here privately.

Thank you for this - I have submitted privately via Articulate support as
instructed.

Will await update.

Thanks

Thank you Lisa for the update. I see where you have submitted your support case (00563432) and that Miker is assisting you.

Just FYI, replying to the forums via e-mail will attach your signature, but you are welcome to pop in and edit if needed.

Thank you Leslie  :)

No problem Lisa :)