HRESULT error. File size over 100MB

Hi Jeremy and welcome to Heroes, 

First, you'll want to check that you're working with local project files, as working on a network drive or USB can cause erratic behavior. You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate) and that you've avoided using special characters, symbols, or accents in your file name. 

Additionally, have you checked your system's resources to see if another program is using all the memory? You may want to try saving this file while having all other programs closed and nothing running in the background. 

Since you've already tried inserting it into a new file and continued to have the same problems, you may also want to try a quick repair if you continue having issues. 

Hi Ashley,

Thank you so much for getting back to me. I am working off my local hard drive...with plenty of space. And the complete file name is 70 characters with no special characters involved. The actual content is 20 slides with a few mouse click recordings and no interactions for the user. I've created other files with more content/functionality and its 1/10th the size. I've tried to run it with no other programs open and I'm still getting this save error.

I also tried copying into a new file and the copy is still 100MB. I'm going to try creating it again from scratch slide by slide saving each new slide and seeing if anything triggers an escalation in file size.

Any other suggestions would be greatly appreciated.

Thanks again!

Jeremy

Hi Jeremy, 

Definitely let us know what happens when you recreate it, and if you need to share the file with us you're welcome to connect with our team here, as the original one is too large to post here in the forums. If you submit a support case, please let me know the case number and I'll follow along.