HTML 5 Only Publishing Issue with Storyline 3 v 3.11.23355.0 (missing story_html5.html files in output folder)

Dec 15, 2020

Hello,

I have the most recent version of Storyline 3 and I'm having an issue when publishing for Web using the HTML5 Only setting.

When I publish the project the output file is missing the story_html5.html. Colleagues of mine still receive this file when publishing using previous versions of Storyline 3.

The only file option I am provided with is story.html. I've tried using this extension in Edge and IE and it will not load the course. 

Can you please advise how I can properly publish my course for Web use using HTML5 only.

Thank you!

5 Replies
Kyle Enns

Hey Katie,

Thanks for the reply! It turns out the issue was occurring on our end due to compatibility mode being enabled. Our internal IT team disabled compatibility mode and I was able to view the story.html published file without issue.

Thank you both for your prompt replies in helping me with my issue.

It's so great to know there is a community of people available to support you.

Merry Christmas and here's to a much better 2021.

Take care!

Kyle