HTML Files causing issues

Jul 10, 2017

Hi,

 

I've been having an issue which has started occuring recently when publishing modules and previewing them in Google Chrome, recently we've never had this issue where any html files within the module potentially would cause a whole slide to stop working all together E.G there are 6 tabs, you're only able to click 2/3 and the slide stops working entirely.

 

Can anyone suggest any fixes for this? 

 

Chrome and articulate are both the latest versions.

 

Regards,

4 Replies
Ashley Terwilliger-Pollard

Hi Mario,

Our support team is also happy to take a look privately! You can send it to them here and they can always sign an NDA too. 

Some other things you could check: 

  • Does Chrome show the Flash or HTML5 output? 
  • How does it behave in other browser? 
  • Could you try loading it into another LMS, such as SCORM Cloud? 

Let me know if you can start the case and I'll follow along! 

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