HTML Files causing issues
Jul 10, 2017
By
Mario Begaj
Hi,
I've been having an issue which has started occuring recently when publishing modules and previewing them in Google Chrome, recently we've never had this issue where any html files within the module potentially would cause a whole slide to stop working all together E.G there are 6 tabs, you're only able to click 2/3 and the slide stops working entirely.
Can anyone suggest any fixes for this?
Chrome and articulate are both the latest versions.
Regards,
4 Replies
I'd suggest sharing your project via ADD ATTACHMENT so the community could help you troubleshoot
Hey Mario!
If you are already testing the course on a web server or LMS and you're still getting stuck, then we'd definitely like to take a peek at your file. You can attach it in this thread using the ADD ATTACHMENT button.
Hey,
As this is to do with our content which we sell to our clients so i will not be attaching the file. my apologies.
We believe that this could be something to do with the latest update on articulate story line 2. as the previous versions that have been published on our LMS do not have this issue.
Hi Mario,
Our support team is also happy to take a look privately! You can send it to them here and they can always sign an NDA too.
Some other things you could check:
Let me know if you can start the case and I'll follow along!
This discussion is closed. You can start a new discussion or contact Articulate Support.