HTML5 Quiz Issue

Jun 03, 2015


I would like to change the quizzes we have at the end of our lessons so that the learner can go back and change answers, if necessary.  The only way I see doing this is using the Previous and Next buttons.  If I use the Submit button, this Submits the answer and it cannot be changed if the learner goes back to it.  I tested the Flash output with the Previous and Next buttons and it works just fine.  All five questions are calculated on the results slide.

I tested the html5 output with the same setup and it does not work.  Only the last question is calculated.  The last question, in both cases, uses the Submit button to act as a warning to the learner they are going to submit the quiz.  I also tested having the Next button on the last slide and it works in the Flash output but not the html5 output, just like the Submit button.

I removed all of our JavaScript on these question and results slides just to make sure it wasn't something we were doing.  Running Chrome's Developer Tools shows the JavaScript error that is occuring with the html5 output.  

Am I doing something wrong here and is there a way to have the functionality I am looking for?  I attached the output so that you can test this.  Thank you.



1.  CC

2.  True

3.  Lesson Content, Demonstration, Try It, Wrap-up and FKC

4.  False

5.  On the left of the lesson player


-Brian Seaman 

22 Replies
Ashley Terwilliger-Pollard

Hi Brian,

Thanks for sharing your file here with us. I took a look and experience the same behavior in your course. This has been reported to our QA team for additional review. At this time, if you need the HTML5 content, you'll want to ensure you're submitting each question individually vs. using the "submit all at once" set up. 

Once I have an update from our QA team I'll share the information here. 

Christie Pollick

Hi all,

I wanted to provide an update here, as Storyline 2 Update 8 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it how it fixed the issue where questions would be scored incorrectly when submitting answers all at once in HTML5 output. You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.

Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.

Terry Bell

This is good news, thanks Christie!  I tried re-exporting one of my quizzes.  We use previous/next buttons so learners can move throughout the quiz, this is why we use the Submit All.  The scoring issue does seem to be fixed (I've only tested multiple choice questions), so "yay".  

However, when I use the previous/next buttons (before submitting all, of course), I am not able to change responses to questions.  This is isolated to the html output - it works fine on the flash output.  

Can you tell me if this is a known issue?  

Terry Bell

I'm sorry Leslie, but I'm in the middle of a very big project with a tight deadline.  I don't have time to strip out the proprietary information, and I can't share it as-is.  

I'm sure your support staff can easily create a short quiz and determine if this is an issue.  I use a question bank, remove the "submit", and turn on the "previous" and "next" buttons.  I turn off the feedback for each question as well.

I'm very interested to hear what they find - if they don't have the same issue, I'll do more troubleshooting on my own.  If they do have the same issue, then I guess it is a bug.



Ashley Terwilliger-Pollard

Hi all,

We just released Update 9 that included the following fixes:

  • Fixed issue where slide titles would overlap the separator line at the top of the notes tab in Flash output
  • Fixed issue where you couldn't change your quiz responses before submitting them in HTML5 output
  • Fixed issue where you couldn't select an answer choice in HTML5 output after seeing an "Invalid Answer" notification
  • Fixed issue where the Submit button was missing when revisiting a question slide in HTML5 output

You can download and install the update here. 

Ashley Terwilliger-Pollard

Hi Kennethg,

Do you see a score at all in the HTML5 output or could you share a bit more about the issue you're seeing? It sounds different than the ones mentioned above that were fixed in Update 9, but I do know of a current issue that our QA team is investigating where using the submit all and viewing the HTML5 output causes a score of "Unknown" to be sent to the LMS. If that's matches what you see, I'll include this thread in report filed with our team but I don't have an update or timeframe to offer in regards to when I'll have additional information to share. 

Ashley Terwilliger-Pollard

Hi Kennethg,

Thanks for sharing the file and I confirmed I saw the same thing in your course. I looked at the original bug here and the fix, and i don't see that anyone was doing it in a question bank as your file was set up, so I suspect that's the difference and why you're still running into this behavior. I'll do a bit more testing and share with our QA team, but in the meantime I'd look at removing the question bank or setting each question to be submitted upon completion. 

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