HTML5 Quiz Issue
Jun 03, 2015
Hello,
I would like to change the quizzes we have at the end of our lessons so that the learner can go back and change answers, if necessary. The only way I see doing this is using the Previous and Next buttons. If I use the Submit button, this Submits the answer and it cannot be changed if the learner goes back to it. I tested the Flash output with the Previous and Next buttons and it works just fine. All five questions are calculated on the results slide.
I tested the html5 output with the same setup and it does not work. Only the last question is calculated. The last question, in both cases, uses the Submit button to act as a warning to the learner they are going to submit the quiz. I also tested having the Next button on the last slide and it works in the Flash output but not the html5 output, just like the Submit button.
I removed all of our JavaScript on these question and results slides just to make sure it wasn't something we were doing. Running Chrome's Developer Tools shows the JavaScript error that is occuring with the html5 output.
Am I doing something wrong here and is there a way to have the functionality I am looking for? I attached the output so that you can test this. Thank you.
Answers:
1. CC
2. True
3. Lesson Content, Demonstration, Try It, Wrap-up and FKC
4. False
5. On the left of the lesson player
-Brian Seaman
22 Replies
Hi Brian,
We'd need to take a look at the .story file to see how it's all set up - also can you tell me what update of Storyline you're using?
I am using Storyline 2 Update 5. I have attached the .story file for you to look at. Thank you.
Hi Brian,
Thanks for sharing your file here with us. I took a look and experience the same behavior in your course. This has been reported to our QA team for additional review. At this time, if you need the HTML5 content, you'll want to ensure you're submitting each question individually vs. using the "submit all at once" set up.
Once I have an update from our QA team I'll share the information here.
I am also waiting anxiously for this to get fixed.
Can you provide an update at all, or let us know how to escalate this issue?
Hi Terry! This issue is still in the hands of our QA Team and I have no update to provide at this time. It is flagged for update when applicable.
Hi all,
I wanted to provide an update here, as Storyline 2 Update 8 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it how it fixed the issue where questions would be scored incorrectly when submitting answers all at once in HTML5 output. You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.
Let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
This is good news, thanks Christie! I tried re-exporting one of my quizzes. We use previous/next buttons so learners can move throughout the quiz, this is why we use the Submit All. The scoring issue does seem to be fixed (I've only tested multiple choice questions), so "yay".
However, when I use the previous/next buttons (before submitting all, of course), I am not able to change responses to questions. This is isolated to the html output - it works fine on the flash output.
Can you tell me if this is a known issue?
Hi Terry!
Would you be able to share your .story file so that we can take a look and better understand?
You might have your slide set to 'Resume Saved State' which I do not believe allows you to go back to quiz questions and change them. I could be wrong and have not tested this since I reported the initial issue with HTML5. Just a thought.
I'm sorry Leslie, but I'm in the middle of a very big project with a tight deadline. I don't have time to strip out the proprietary information, and I can't share it as-is.
I'm sure your support staff can easily create a short quiz and determine if this is an issue. I use a question bank, remove the "submit", and turn on the "previous" and "next" buttons. I turn off the feedback for each question as well.
I'm very interested to hear what they find - if they don't have the same issue, I'll do more troubleshooting on my own. If they do have the same issue, then I guess it is a bug.
Thanks,
T
Thanks Brian, I'll look into this as soon as I can.
No problem. I plan on testing the fix, which I am very excited about, early next week so I can take a look too. I will let you know what I find if you have not already.
I appreciate your sharing additional details Terry and we are taking a look.
I had a look - it I set the slide to reset, then it clears their response when they review it. If I set it to resume (or leave it on decide automatically), they are not able to change their response.
Unfortunately, this fix doesn't really help.
Hi Terry!
Our QA Team is investigating this further. This thread is attached for updates when applicable.
Hi all,
We just released Update 9 that included the following fixes:
You can download and install the update here.
Hi, I have the new update of 10:1607
I have question banks from which all is submitted once. I can only get results when I view it in flash, but not in html5.
am i doing something wrong or does this relate to the issue being discussed here?
Hi Kennethg,
Do you see a score at all in the HTML5 output or could you share a bit more about the issue you're seeing? It sounds different than the ones mentioned above that were fixed in Update 9, but I do know of a current issue that our QA team is investigating where using the submit all and viewing the HTML5 output causes a score of "Unknown" to be sent to the LMS. If that's matches what you see, I'll include this thread in report filed with our team but I don't have an update or timeframe to offer in regards to when I'll have additional information to share.
Hi Ashley,
My quiz is a quiz that is from 4 different question banks, with a slide that submits all at the end. Please view attached .story file. You will see, when you try this quiz in flash you will get results, but if you try it in html5 you will get 0 results.
Thanks Kennethg for uploading your file and I'll be taking a look shortly. I'll be in touch here once I have additional information to share.
Hi Kennethg,
Thanks for sharing the file and I confirmed I saw the same thing in your course. I looked at the original bug here and the fix, and i don't see that anyone was doing it in a question bank as your file was set up, so I suspect that's the difference and why you're still running into this behavior. I'll do a bit more testing and share with our QA team, but in the meantime I'd look at removing the question bank or setting each question to be submitted upon completion.
This is fixed in Storyline 360 update 32.
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