Hyperlink hover effect on text that breaks over lines
Jun 13, 2017
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Hello Everyone!
I wanted to share some good news! We are no longer seeing the bug where a hyperlink line extends past the characters if the linked text reaches a line break (Storyline version 3.72.29699.0).
To confirm or update your version of Storyline:
- Launch the Articulate 360 desktop app on your Windows machine.
- Click the drop-down arrow next to Storyline 360 and select Other Versions.
- Here you will see the current version being used, or have the option to update.
Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.
38 Replies
Hey Benedetta,
Thanks so much for reaching out here!
I tried to recreate what your describing and the highlight effect still worked for me over multiple lines of the same hyperlink.
I'm going to need your help to figure out what's happening here. Can you share your .story file here with me so I can take a closer look? You can add it as an attachment right here in a comment like this:
Thanks again!
Hi
I've been having the same problem with hyperlink text on two lines. Please see attached storyline file.
Thanks.
Kelly
Hey Kelly!
Thanks for sharing your file with me, I do see what you're describing. The hyperlink hover effect is breaking between lines in HTML5. I did discover that it doesn't behave that way in the the Flash output, however.
I've reported it to my team as a possible software bug in Storyline 360. From here, I’ll meet with my team to take a closer look so we can determine next steps. Sometimes my team catches errors in my logic and we don’t have a bug after all. Of course, if that’s the case, I’ll let you know!
Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.
I’ll let you know as soon as we have an update on this issue. Thanks so much again for letting us know about this, and I’m sorry if it’s slowing you down.
Hi
Is there any update on this? I'm also experiencing this issue, and a weird problem where I've removed a hyperlink, but it still acts as if it's there when I preview the slide. See attached...
Thanks
Nicola
Hi Nicola,
Thanks for those screenshots! The bug Ali mentioned earlier in this thread happens when a hyperlink drops on to a second line of text. When the mouse hovers over the hyperlink, the hover breaks into individual lines.
It sounds like you're experiencing something a bit different, though. Have you tried clicking the Clear Formatting button to remove the hover?
Hi
I've been experiencing the same problem as Benedetta and Kelly. Please let me know if there is any update on this issue.
Thanks
Georg
Hi Georg,
The issue reported here where a Hyperlink hover breaks over multiple lines of one hyperlink in the HTML5 output is still open with our team. This discussion is linked though so once we do have more information to share we'll post here! Now that you've responded you'll be subscribed for updates too.
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Hi Guys. I'm having exactly the same problem in Storyline 3. Is there an update on this issue?
Hey Graham,
Thanks for checking in. We're still investigating this issue in Storyline 3. As soon as we have a fix in place, we'll let you know. You'll be notified immediately since you're subscribed to this discussion. 😊
Hi
I am also having this issue of "broken hover" on hyperlink text that spans multiple lines. Is there an update or resolution. Looks like it's been a problem for quite a while!
I use SL3.
Please advise,
Karen
So sorry this is still plaguing you, Karen! We're still seeing this issue in Storyline 3. As soon as it's resolved, we'll share the news here!
I'm having this issue in 360 and have a client who is NOT happy about it as there are multiple links in a very short course. Any update on this?
Still broken, I had to overlay hotspots in one course, in another I created hover states in individual textboxes
Ug. Ok, thanks for the workaround suggestions.
Is there an update on this issue, I am having the same problem.
This is fixed in 360 I believe
Hi Samantha,
I do not have an update on this issue and it is still open with our team.
This conversation is attached so that we can share any updates and you should now be subscribed as well.
Hi everyone!
I see there is some confusion with this bug! It is fixed in Storyline 360 Update 36 (Build 3.36.21213.0). If you are still hitting this snag and on an older version of Storyline 360, we recommend updating your Articulate 360 desktop app.
hi, I have version 3.37.21453.0 installed and this bug is still in existence.
Hi Karen!
Thanks for returning with an update! Unfortunately, I was able to recreate this bug as well in Storyline 360 Update 37 (Build 3.37.21453.0). I've added your comments to our active report.
I'll report back to this discussion when I have an update!
Hello! I've the most updated version of Storyline and agree that this is still an issue. Unfortunately, based on this discussion thread, I see that this has been an issue for almost three years. Hopefully, it is being actively researched and will soon be resolved.
Hi Jennifer,
Thanks for reaching out and letting us know you're running into this as well. The issue had been fixed in an earlier version of Storyline 360 but made its way back.
We'll be sure to jump in here and let you know as soon as a fix is in place!
Hi guys.
Sorry to be a pain, but it would be really swell if you'd reapply the fix to this bug that you applied previously.
Seems like an easy get.
Please? Thanks. I'll be your best friend.
Hi Ali, This bug was noted 3 years ago. And it's still not fixed. Can you please raise the issue? Thank you!