30 Replies
Ali Goulet

Hey Benedetta,

Thanks so much for reaching out here!

I tried to recreate what your describing and the highlight effect still worked for me over multiple lines of the same hyperlink.

I'm going to need your help to figure out what's happening here. Can you share your .story file here with me so I can take a closer look? You can add it as an attachment right here in a comment like this: 

Thanks again! 

Ali Goulet

Hey Kelly!

Thanks for sharing your file with me, I do see what you're describing. The hyperlink hover effect is breaking between lines in HTML5. I did discover that it doesn't behave that way in the the Flash output, however.

I've reported it to my team as a possible software bug in Storyline 360. From here, I’ll meet with my team to take a closer look so we can determine next steps. Sometimes my team catches errors in my logic and we don’t have a bug after all. Of course, if that’s the case, I’ll let you know! 

Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.

I’ll let you know as soon as we have an update on this issue. Thanks so much again for letting us know about this, and I’m sorry if it’s slowing you down.

Alyssa Gomez

Hi Nicola,

Thanks for those screenshots! The bug Ali mentioned earlier in this thread happens when a hyperlink drops on to a second line of text. When the mouse hovers over the hyperlink, the hover breaks into individual lines. 

It sounds like you're experiencing something a bit different, though. Have you tried clicking the Clear Formatting button to remove the hover? 

Ashley Terwilliger

Hi Georg,

The issue reported here where a Hyperlink hover breaks over multiple lines of one hyperlink in the HTML5 output is still open with our team. This discussion is linked though so once we do have more information to share we'll post here! Now that you've responded you'll be subscribed for updates too.