Hyperlink to PDFs Launches Two Copies of the Desired File Apr 04, 2016 By Scott Muth I created a module for my consulting client with hyperlinks to policy documents on their website. When I execute the hyperlink, two copies of the document open. Please advise on how to correct. Thank You
Leslie McKerchie Staff 8 years ago04/04/16 at 5:43 pm (UTC) Hi Scott! I've seen this reported here previously, but the issue was limited to the customer's LMS. Are you able to re-create the issue in another environment, such as SCORM Cloud?
Scott Muth Author Leslie McKerchie 8 years ago04/04/16 at 6:04 pm (UTC) Thanks, One instance does not make it happen while the others do, but I could test it in SCORM cloud. I will get back to you. Scott
Scott Muth Author 8 years ago05/09/16 at 1:17 pm (UTC) Leslie, I discovered the answer to my problem. After close examination, I noticed that I actually had two instances of the hyperlink connected to the text box.
Leslie McKerchie Staff 8 years ago05/09/16 at 1:32 pm (UTC) Ah. Glad you were able to get that figured out Scott and thank you for popping in to share an update.
4 Replies
Hi Scott!
I've seen this reported here previously, but the issue was limited to the customer's LMS.
Are you able to re-create the issue in another environment, such as SCORM Cloud?
Thanks,
One instance does not make it happen while the others do, but I could test
it in SCORM cloud.
I will get back to you.
Scott
Leslie,
I discovered the answer to my problem. After close examination, I noticed that I actually had two instances of the hyperlink connected to the text box.
Ah. Glad you were able to get that figured out Scott and thank you for popping in to share an update.
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