I can't download any character / poses

May 29, 2020

I can't download any character or character pose. What should I do?download character error

2 Replies
Katie Riggio

Good morning, Tanja!

I appreciate you sharing a screenshot of what's happening.

Exclamation marks typically mean that the firewall and ports listed in this article need to be opened: Articulate 360 Network Endpoints

If you and your team need a hand, our Support Engineers are a click away through this link. They'll work with you one-on-one for a more in-depth look! 

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