Is there anyway of improving image quality when using Zoom regions? The images i've used are relatively high quality but when zooming they still look slightly blurred.
Insert the image, size image to its original size and move off slide. Cop and paste the offside image resize and place on your slide (do not delete the offside image
This thread is a bit older and I'm uncertain of Phil's suggested steps - you may want to reach out to him or Howie directly using the "contact me" feature on their profile.
Not sure I understand the method for the initial solution, but just sharing what has worked for me as this exact scenario came up a lot:
We just to use high resolution images (and due to SL2 restraints, under 2048px). If you already have a lower quality version placed in your project, you can select the image, right-click and replace, which should allow you to insert the high resolution version and have it only scale down to other one's size, but not affect the quality during zooms.
Hi, I know this is an old post...Joseph's solution initially worked for me moments ago, however when I tried recreating the steps in my project file, it did not work.
I created a test file with the same graphic I got to initially work (attached). I also uploaded my original attempt to the tempshare (unfortunately I didn't save the storyline file because I got too excited that it worked haha).
I've tried suggestions from other posts, recreated the graphic in Illustrator and exported as EMF and WMF files, and adjusted the compression settings. I have also tried different interactive methods, but I was hoping to solve the blurry issue now so that I can create interactive infographics (zoom feature) similar to https://www.youtube.com/watch?v=ToQC0dUzhSs in the future.
We've since moved on to pretty much doing everything in After Effects to get around random SL limitations on stuff like this, but would it be possible to share the image file you are using in the project? Interest piqued!
Thanks for the quick response, Joseph! I was afraid you would say something like that...
Unfortunately, part of my role is to build these training tutorials so that others in our organization (with Storyline knowledge) can make revisions in the future. I've attached my Illustrator file and the WMF that I used when I got your solution to work.
Thanks - I tested out WMF and several PNG variations (at original size and under 2048px), all appeared to be very pixelated on zoom.
I'm on SL3 as well, so I can confirm whatever is going on transcends older perpetual versions. I would suggest submitting a support ticket as this is clearly a defect if Articulate's own support articles say it supports any scale with EMF and WMF files.
I appreciate you looking into it, Joseph! Yes, I remember reading the article about supported graphics...too bad we can't import EPS or SVG, or even a PDF. Perhaps my workaround for this particular project will have to be recreating the chart in Storyline, which is not great, but it's simple enough. But I will keep troubleshooting and submit a ticket. Thanks for your help!
Thanks Leslie! I encountered an issue when I rebuilt my graphic as Storyline shapes. When zoomed in using the Zoom Region feature, some of the line objects are blurry (similar to if I used a picture file), but not all. Seems random. I uploaded my file with my ticket. Perhaps there may be an issue with the files I am creating or even the software I have on my computer...
Sorry to hear you're having issues with this. Since my last post, our organization moved to SL360. I haven't tested the issue in the latest version (because I didn't need to) but I did take a crash course in After Effects, as Joseph mentioned he uses. After Effects works really well for what we do now so our company will continue utilizing it in the future. We are now using SL as a supporting structure for the media we create using other programs. It works for us in the meantime but it would be nice if the zoom feature gets fixed :) Hope you find a fix or workaround!
So do you use AE for standalone content like videos separate from your SL content? I'm wondering how do you create a cohesive experience for teh learner? Is it module-based so that certain modules are SL while others are AE etc.?
Hi All - I am still having issues with losing a tremendous amount of image quality with the zoom feature. I did a quick search and found this post only to realize that I posted here 4 years ago with the same issue (see Nikki Mulig above - my maiden name!) and it still does not seem to be resolved. This is extremely difficult as we are trying to demo software with lots of "stuff" on the screen and its critical we can show them each part of the UI.
Please tell me there is a way a round this now! Fingers crossed. If not, I will have to put in a feature request, but like many other of my requests here we are 4 years later with nada! :(
22 Replies
Insert the image, size image to its original size and move off slide. Cop and paste the offside image resize and place on your slide (do not delete the offside image
I'll give it a go. Thanks Phil
Worked a treat Phil. Thanks again
Hi. I am having this same issue and am unclear of your directions. Is there a screenr of this process I can review?
Thank you!
Hi Nikki,
This thread is a bit older and I'm uncertain of Phil's suggested steps - you may want to reach out to him or Howie directly using the "contact me" feature on their profile.
having a similar issue as Nikki, any suggestions?
Hi Kevin! As Ashley mentioned above, you are welcome to reach out to the users above if needed. I've not seen an update posted here as you can see.
If you need us to take a look, please feel free to share our .story file.
Not sure I understand the method for the initial solution, but just sharing what has worked for me as this exact scenario came up a lot:
We just to use high resolution images (and due to SL2 restraints, under 2048px). If you already have a lower quality version placed in your project, you can select the image, right-click and replace, which should allow you to insert the high resolution version and have it only scale down to other one's size, but not affect the quality during zooms.
Thanks Joseph for sharing some additional ideas here!
Hi, I know this is an old post...Joseph's solution initially worked for me moments ago, however when I tried recreating the steps in my project file, it did not work.
I created a test file with the same graphic I got to initially work (attached). I also uploaded my original attempt to the tempshare (unfortunately I didn't save the storyline file because I got too excited that it worked haha).
http://s3.amazonaws.com/tempshare-stage.storyline.articulate.com/sto_1bv08a47o1pla11ea1kcfq0s1t9k9/story.html (It's not ideal, but it was the highest quality I could get)
I've tried suggestions from other posts, recreated the graphic in Illustrator and exported as EMF and WMF files, and adjusted the compression settings. I have also tried different interactive methods, but I was hoping to solve the blurry issue now so that I can create interactive infographics (zoom feature) similar to https://www.youtube.com/watch?v=ToQC0dUzhSs in the future.
I appreciate any assistance.
We've since moved on to pretty much doing everything in After Effects to get around random SL limitations on stuff like this, but would it be possible to share the image file you are using in the project? Interest piqued!
Thanks for the quick response, Joseph! I was afraid you would say something like that...
Unfortunately, part of my role is to build these training tutorials so that others in our organization (with Storyline knowledge) can make revisions in the future. I've attached my Illustrator file and the WMF that I used when I got your solution to work.
Thanks!
Thanks - I tested out WMF and several PNG variations (at original size and under 2048px), all appeared to be very pixelated on zoom.
I'm on SL3 as well, so I can confirm whatever is going on transcends older perpetual versions. I would suggest submitting a support ticket as this is clearly a defect if Articulate's own support articles say it supports any scale with EMF and WMF files.
I appreciate you looking into it, Joseph! Yes, I remember reading the article about supported graphics...too bad we can't import EPS or SVG, or even a PDF. Perhaps my workaround for this particular project will have to be recreating the chart in Storyline, which is not great, but it's simple enough. But I will keep troubleshooting and submit a ticket. Thanks for your help!
Hey Dafne!
Thank you for reaching out to our support team. You should be hearing from someone soon.
Thanks Leslie! I encountered an issue when I rebuilt my graphic as Storyline shapes. When zoomed in using the Zoom Region feature, some of the line objects are blurry (similar to if I used a picture file), but not all. Seems random. I uploaded my file with my ticket. Perhaps there may be an issue with the files I am creating or even the software I have on my computer...
I am having the same issues. The trick with including an off-slide copy of the image at full scale doesn't work and the zoom is pixelated.
Sorry to hear you're having issues with this. Since my last post, our organization moved to SL360. I haven't tested the issue in the latest version (because I didn't need to) but I did take a crash course in After Effects, as Joseph mentioned he uses. After Effects works really well for what we do now so our company will continue utilizing it in the future. We are now using SL as a supporting structure for the media we create using other programs. It works for us in the meantime but it would be nice if the zoom feature gets fixed :) Hope you find a fix or workaround!
Hi Dafne, thanks for the response.
So do you use AE for standalone content like videos separate from your SL content? I'm wondering how do you create a cohesive experience for teh learner? Is it module-based so that certain modules are SL while others are AE etc.?
I can confirm that the old tricks to have a crisper image when zoomed in is not working in the current version of SL360. Thanks.
Hi there Sid,
Tell us more about what you're seeing. Are you seeing this problem while previewing in Storyline 360, or only after the project is published?
If you can provide a sample slide so we can take a look, that would be helpful too! You can attach it directly to this discussion by clicking here.
Hi All - I am still having issues with losing a tremendous amount of image quality with the zoom feature. I did a quick search and found this post only to realize that I posted here 4 years ago with the same issue (see Nikki Mulig above - my maiden name!) and it still does not seem to be resolved. This is extremely difficult as we are trying to demo software with lots of "stuff" on the screen and its critical we can show them each part of the UI.
Please tell me there is a way a round this now! Fingers crossed. If not, I will have to put in a feature request, but like many other of my requests here we are 4 years later with nada! :(
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