All of the images are showing up as explanation points in the photos of the Content Library. I recently updated, just incase that was the problem, it is not. Did the endpoints recently change, could that be the issue?
I'm sorry to hear that you're unable to see assets in the Content Library! It may help to have your IT team review the network endpoints listed in the article below:
Thank you Ren. Our IT group verified the endpoints, and I can see images again. They did ask if you have any information on images.unsplash.com you can share. Thanks.
I'm so glad you were able to get access back! If your IT group has any questions regarding the access points, feel free to have them reach out to our support engineers, and they'll be happy to provide specifics on any questions they have, including Unsplash.
3 Replies
Hi Michelle,
I'm sorry to hear that you're unable to see assets in the Content Library! It may help to have your IT team review the network endpoints listed in the article below:
You also may want to focus on i.vimeocdn.com
Let us know if it helped, or if you continue to run into issues accessing the Content Library!
Thank you Ren. Our IT group verified the endpoints, and I can see images again. They did ask if you have any information on images.unsplash.com you can share. Thanks.
Hi Michelle,
I'm so glad you were able to get access back! If your IT group has any questions regarding the access points, feel free to have them reach out to our support engineers, and they'll be happy to provide specifics on any questions they have, including Unsplash.
This discussion is closed. You can start a new discussion or contact Articulate Support.