Images showed on the timeline don't show in the work area

Apr 05, 2023

The images added in my .story project were working perfectly, but then, they stopped showing in the work area (the next day).

- Images are not hidden (👁)

- I tried switching the Timeline Visualization (no changes)

See image for reference.


Do you have any idea what the problem could be?



6 Replies
Steven Benassi

Hi Salo!

Sorry to hear you’ve run into this snag where your images are no longer showing up on your slides! I’d be happy to help you troubleshoot the issue!

Thank you for providing your file as well! I just had some clarifying questions to help me get a better idea of your setup:

I look forward to hearing if these steps worked for you! If not, one of our talented support engineers would be happy to look into this further by opening a support case.