Import sound in storyline Sep 08, 2021 By Philippe PASQUIER Hello When I import sound into stoyline 360, I have to wait a long time for it to be processed. However, my sounds do not last more than 2 seconds. I tried with wav and mp3 format, but it's always very long. Do you have a solution? Thanks for your answer.
Maria Costa-Stienstra Staff over 2 years ago09/08/21 at 1:48 pm (UTC) Hi, Philippe, and welcome to E-Learning Heroes! ✨ I'm sorry to hear you're having trouble importing your audio files! I have a few questions to help narrow down the issue: Are you working from a local hard drive? We don't recommend working with files on a network drive. Have you attempted to repair Storyline 360? Here are the instructions. If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.
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Hi, Philippe, and welcome to E-Learning Heroes! ✨
I'm sorry to hear you're having trouble importing your audio files! I have a few questions to help narrow down the issue:
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.