10 Replies
Maria Costa-Stienstra

Hi, Alan,

I am sorry to hear you are having issues importing a Powerpoint file into Storyline. I have a few questions to help narrow down the problem:

  • Are you working with local files (on your computer hard drive) or on a network drive?
  • Which version of Storyline are you using? You can check your version by clicking on Help > About Storyline 
  • Is this error message happening on a specific file or every time you try to import from Powerpoint?

A few people with a similar issue have had success by copying the slides from the original presentation into another Powerpoint file before importing them into Storyline. If that doesn't work for you, we can always open a support case to dig deeper into what is happening. 

Lauren Connelly

Hello justin!

Sorry, you're running into this issue too! I'd like our Support Engineers to work with you directly, so I've opened a case on your behalf. You should've received a confirmation email with an upload link. It would be helpful to take a look at your file if you can upload it using that link.

Our Support Engineers will continue the conversation via email.

Beth Teaney

Thanks Alan.  Were you ever able to get it to work or find a workaround?  I saw something about copying slides from one ppt to another?  It's so weird because I have a total of 5 ppt that were created using the same slides and they all work but this one.  I have tried importing them slide by slide, removing audio files, saving the file with a different name and nothing is working.