Impossible to get past text entry field request - what have I missed?
Jul 20, 2015
Looking for help with the text entry fields in the simulation try & test modes. I recorded my screen and the view mode works just fine. I'm having trouble understanding what Storyline wants from the learner when there are multiple fields to enter before clicking 'submit' in the application they're learning. When I preview the try and test mode, it's impossible for the learner to get it right.
Here's what's happening:
- The instruction is given for the required data entry. There are 4 fields of text before moving to the next page in the application.
- When the learner clicks the 1st field, the open window appears for the learner to enter the text I've asked them to enter (in this case, a client's contact information)
- No matter what is entered as text, I'm getting feedback that it's incorrect. When I click "enter/return" to separate the lines, it gives feedback that it's not correct. When I put 2 spaces between the lines of information, it gives feedback that it's not correct. When I just enter the 1st field of text (First Name), it gives feedback that it's not correct.
What instructions should I give? Is this a setting I've missed in Storyline?
Thanks for your help!!
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