I was going to insert an Illustration which I found in the articulate library. Yet, the Moment I click insert, I get an error message (see attached screenshot).
What could be the Problem? Download works with Icons and most photos but not with the Illustration I Chose. Obviously I have connecton to articulate since I can insert Icons.
Can anyone help? Thx in advance and best regards Roland
The problem first persisted but this morning. Now beginning of the afternoon, it suddenly worked to insert the selected illustrations.
So it seems that my problem has solved itself. However, I'm still curious, why this has occured. Wheather or not it might have to do with our internal proxi/firewall settings, etc..
Hi Roland! Really sorry you ran into that roadblock. I'm glad to hear the problem solved itself! It could have been an issue with our image provider. Fingers crossed you won't encounter that error again, but if you do, please share a screenshot of the illustration you were trying to add. Thanks!
2 Replies
Hi all,
The problem first persisted but this morning. Now beginning of the afternoon, it suddenly worked to insert the selected illustrations.
So it seems that my problem has solved itself. However, I'm still curious, why this has occured. Wheather or not it might have to do with our internal proxi/firewall settings, etc..
Thx for your conideration and best regards
Roland
Hi Roland! Really sorry you ran into that roadblock. I'm glad to hear the problem solved itself! It could have been an issue with our image provider. Fingers crossed you won't encounter that error again, but if you do, please share a screenshot of the illustration you were trying to add. Thanks!
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