Is anyone else suddenly getting inconsistent CME credit issuance among users, for the same course? This was discovered after the last Storyline upgrade. For example, several users will take a 4.75 credit course and only receive 4.0 credits in the LMS, whereas most users get the full 4.75. We publish in SCORM 2004 3rd Edition and haven't changed the LMS reporting settings in the course.
Thanks for reaching out, and I'm sorry you're running into some irregular reporting in your course! I see you've connected with our support team and my teammate, Robert, has sent some preliminary steps to try when re-publishing.
Let him know what steps you've taken so far! You may also want to run this by your LMS as they may be able to provide insight from their end as well!
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Hi Shelly,
Thanks for reaching out, and I'm sorry you're running into some irregular reporting in your course! I see you've connected with our support team and my teammate, Robert, has sent some preliminary steps to try when re-publishing.
Let him know what steps you've taken so far! You may also want to run this by your LMS as they may be able to provide insight from their end as well!