Learner status not changing to Complete.

Oct 03, 2017

I have this story uploaded as a SCORM 1.2 file to our LMS (Convergence). Our users are not receiving credit for the course (status change from Incomplete to complete).

I cannot detect anything wrong with how I authored the course,  but I could be wrong. Can someone check my work?

4 Replies
Alyssa Gomez

Thanks for sharing your file, Raymond!

Since you want to track completion based on the number of slides viewed, use the "Report status to LMS as: Completed/Incomplete" reporting setting. 

Also, you have branching slides in your course, which is preventing the learner from viewing all 15 slides. You can fix this by:

  • Setting the completion criteria to 14 out of 15 slides viewed

  • Move slide 1.14 under 1.13 so the course is linear, and the learner is forced to view both slides in order. 

With those two changes, you should be golden! Let me know if that helps. 😁

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