Incorrect slide numbers are causing "Retry Quiz" to not work

Jul 12, 2017

I have a short eLearning course, 11 slides total, that I built using a template from FasterCourse.com.  It is completely linear, going from slide 1 through slide 11 with no branching.

The course looks great and functions well, but the slide numbering is completely messed up.  If you were to look at my one scene, you'd see slide 1.1 on top, 1.8 below it, 1.3 under that, 1.2 and so on.

This hasn't been a problem for the most part because the template contains Previous and Forward buttons and a Menu that I can link to the correct slides.

However, when I take my 5-question quiz at the end, if I click on the "Retry Quiz" option, it takes me to the lowest numbered slide in the Quiz, which is not the first question.  It's actually question 4 of 5.  This means that if somebody fails the quiz on the first try, they are unable to retake and pass it.

From what I've read in this community, it's not possible to forcibly change slide numbers, but I also don't see a way to force the order of quiz slides so that "Retry Quiz" takes my learners to the actual first slide of the quiz.

Does anybody know of a fix for this?

3 Replies
Ashley Terwilliger-Pollard

Hi Brian,

The slide numbering that you're seeing is generated when a slide is created in Storyline, but if they're moved around that's how they could appear out of order. 

If that's causing issues with your review or retry option, we'd want to take a look at your .story file? Can you share it here with us using the "Add Attachment" button? 

Brian Hardin

Sure, I've attached it.  If you preview the course, you need to finish the video to gain access to the quiz.  All you have to do is skip to the very end of the video and play the last few seconds to activate the "Next Page" button.  Thanks!

Crystal Horn

Hi there, Brian.  Thanks for sharing your file.  Tough subject -- I'm glad we have folks out there providing this education.

So the first thing I thought about was your triggers.  They all pointed directly to the slides that needed to come next (rather than "next slide"), and I think that's perfect.

When I published your project and played it in Chrome with Flash, and Safari without Flash, my team and I were able to retry the quiz multiple times in the correct order.

When you saw the retry button take you to question 4/5, in what environment were you viewing the course?  Did you load it into a web environment or onto your LMS?

Here's my example output loaded onto the web.