Increasing the Likert Scale Past 10.

Aug 15, 2013

I know this sound's like a scene right out of Spinal Tap, but I need the Likert Scale to go to 11.

We're putting together a new customer survey at the end of our courses using StoryLine and want to include a Net Promoter Score (0-10) question at the end.  The best I can tell the application only allows a 10 point scale.

Am I missing something?

Thanks in advance for any help.

David Grover

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