Insert image problem

Hi Daniel and welcome to Heroes!

Does this happen with every image/type and every Storyline file? I'd first want to check that:

• You're working on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
• You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
• Avoid using special characters, accents orsymbols in your file names.

Next, I'd suggest conducting the repair of Storyline detailed here. 

Please let us know if the behavior persists after checking into those elements.

Hi Ashley,

It´s really strange, I only changed the image folder and works fine.

Thanks for reply.

Best

Daniel

Hi Daniel,

Was the image folder not a local folder? If so, that was likely the issue as when working with Storyline you'll want to work with local project files - the .story file and any other resources such as images, videos, etc.