4 Replies
Mark DiGiacomo

Download and run this tool from Microsoft to fix issues with uninstalling or installing apps:

https://support.microsoft.com/en-ph/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

After running the Microsoft tool, restart the computer. After restarting, try to install the Articulate 360 Desktop app again and see if that works.

I tried a million other solutions before finding that this works!