Interactive Lightbox sometimes doesn't work.

Feb 12, 2016


I have an interactive in one of our courses (built with SL2) where an image triggers a lightbox to open, then you close it and closing triggers the Next button to appear so you can continue. We used this course last year and are just reusing it again this year for some compliance training. Last year there weren't any problems with it but occasionally this issue occurs for some users. I don't think it's the course, but  not sure how to troubleshoot this for our users. Any advice would be appreciated.

1 Reply
Christie Pollick

Hi, Carmen - Thanks for reaching out with your question!

Would it be possible for you to share your file so we can check it out? And also, may I ask where the course is being tested, or rather, could you share a bit more about where and how the course is being accessed, please? We recommend the steps provided here for publishing and sharing your content. 

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