Jumping to a new slide from a lightbox

Aug 05, 2013

Hello - 

I'm experimenting with an interactive timeline for a course in a lightbox slide. I want the learner to be able to access the timeline at any point during the course to check their progress (the images will slowly turn from B&W to color as they complete each section), and once they have completed a section I want them to be able to jump to certain points of the course for review. I've been able to figure everything out -- except the last part!

My issue is with triggers for jumping from the lightbox slide to another slide within the course. Currently, depending on the order of my triggers, it either closes the lightbox (and doesn't jump back to where I want it) or it jumps to the slide I want, but inside the lightbox. Ideally, I want the lightbox to close and I want the course to jump to the slide I've designated. 

I've seen a couple threads along these lines and tried the suggestions but so far haven't been able to get this to work. Any help would be appreciated! I've attached the course as well. I haven't done any of the other triggers on the timeline slide except for the "Intro" image. 

38 Replies
Rebecca Fleisch Cordeiro

H All,

Curious to know if there's a solution, but I THINK this is the way the lightbox is designed to work. If so, it wouldn't so much be a bug, but instead a feature request. Hopefully, someone else will confirm or refute.

Leigh, you can create your own "lightbox effect" and achieve what you're after. David Anderson shows how at this support page.

I'll be watching also for replies.

Ashley Terwilliger-Pollard

Hi Trish,

This is a known issue with the "close lightbox" trigger and the "jump to scene" trigger as described here:

You may find that a Close lightbox trigger doesn't work as expected when it's preceded by a Jump to scenetrigger.

This is a known issue. It'll be fixed in the next software update for Articulate Storyline. In the meantime, you can avoid this behavior by using a Jump to slide trigger (and selecting the first slide of the appropriate scene) rather than a Jump to scene trigger.

Ashley Terwilliger-Pollard

Hi Gustavo,

The little red button with the X on a lightbox is automatically created when you set a slide to open in a lightbox, so there is not a way to access it to add a trigger or change it's color. It is something I'd encourage you to share in the form of a feature request providing some specific detail about what you'd like to do with it. 

Kim Lorek

ARGH! I don't want to use variables, I don't want to split my course into scenes.

How can this work? I just want to light box to a slide, (with navigation controls), and when the user clicks the "Next" button, I want it to advance to the next slide WITHOUT having the light box.

I have tried all ways above and nothing.

Please help, this can't be this complicated to get a light box to close and go to the next slide without that slide being a light box. (I've also added the trigger, "close light box when User click the Next button).

Any help is appreciated!


Coral Brevig

I'm running into this with Storyline 2 Update 4. I checked for updates and there aren't any available. My lightbox has 2 triggers on the player next button- jump to next scene and close lightbox. I've tried flipflopping the order, but that didn't make a difference. I also tried jumping to a specific slide instead of next scene. The lightbox closes but does not proceed. Was this issue not fixed in Storyline 2? 

Betsy Fuller

To possibly add on to this thread, I recently ran into this issue when attempting to jump from a rectangle shape on a lightbox slide to a regular slide in my course file.  Initially, I had the shape set up with 3 states -- Normal, Hover, and Down, with the Down state to accommodate for tablet users that would not see the Hover state -- and it would never function correctly.  Then, I reduced it down to having 2 states only -- Normal and Hover -- and everything worked.  I'm not entirely sure why the extra Down state would have caused issues, but now that it's gone, I can appropriately jump from my lightbox slide to a regular slide with using the Close Lightbox When The User Clicks and Jump To Slide When The User Clicks triggers for the rectangle shape.


Jeff Baker

I had this same problem and after reading this thread, I made a bit of a cheat. Trigger on starting slide "Variable x changes > show slide layer (setting to hide everything else)" + Trigger on new slide layer "Variable changes > lightbox slide y". That way, as soon as you switch to the new slide layer, the lightbox opens, hiding the new slide layer until you close the lightbox.

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