"Invalid answer" pop up playing audio for the "correct" layer on a multiple select quiz slide

I have a standard "multiple select" quiz slide, with a "correct" layer and a "try again" layer (no incorrect layer). However, when the user clicks "submit" before selecting any answer and the "invalid answer" pop up appears, it is playing the audio in the "correct" layer when the user clicks "ok." Since there is no way to edit/remove that "ok" button, how do I troubleshoot this? Is there a way to simply remove that needless "invalid answer" layer? 

9 Replies
Leslie McKerchie

Great news!  We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here.  

The item you'll be interested in is:

Fixed: Audio tracks from multiple layers could play simultaneously, even when the layers weren't open.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.