Invisible images bug

Hi Tad

hard to know what you have already tried and equally hard to diagnose without seeing the story file, so sorry if I am saying things you've already done.

• Can you select that invisible object right click and Bring Forward or Bring to Front...it should move it up above the caption in the timeline as well - see if that makes a difference.
• Is this only happening in preview mode or when published as well?
• Have you tried creating a new project file and importing the current project in to see if it makes a difference.
• Is your image showing a slide or slide layer?

Hi Tad,

I'm sorry to hear about your images as well. This is something our team has seen before in Storyline 1, and unfortunately it seems to be a corrupted file. You mentioned copying/pasting into a new project - but I'd recommend trying to import the file into a new project, and if that doesn't work you may want to even try in smaller slide chunks to see if one particular slide is the root cause here. We have reported this issue to our QA team, but the behavior is inconsistent and not something we've been able to replicate. You'll want to first confirm that you're working locally as mentioned here and I would update to Update 7.

Thanks for the suggestions. I got the upgrade. I tried to import, but the problems followed.

Working locally turned out to be the issue. Some images were saved locally, while others were on the network. I am getting those more organized now.

Thanks.

Thanks Tad for the update, and you'll definitely want to ensure you're working with all local project files. You may need to relink those previous images, and I'd suggest doing so in a new version of the project that you've checked that you started from your local drive. 

Glad you got it working Tad