Anyone else having trouble with their html5 presentations crashing when using the "Random Bars" animation? Its not consistent I have 2 or 5 random bar animations per slide and sometimes it will make it a quarter of the way thru the slide and sometimes it will make it all the way through a couple slides and then crashes. This happens on both Mobile Safari and Safari 10 on my Mac. I can use Chrom on the Mac and it works fine. All worked normal on IOS 9. I removed the "Random bars" animation from my course and it now works fine. Just wondering if anyone else has had this issue and if there is a fix planned.
Thank you for popping in to share an update Adam. We have not been able to replicate the issues in SCORM Cloud and have a few other users checking in with their LMS as well.
Thanks Shawn - also worth noting, similar to what Adam was sharing above, is that users have not been able to replicate in SCORM Cloud. This would help us to understand if the issue lies within the content or your LMS.
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Hi Shawn!
Would you be able to share a sample .story file so that we can see the issue you are reporting?
I recently placed a post about ioS 10 and playback issues.
Our LMS provider Kineo (using totara 2.7) has confirmed that HTML5 video and audio will not launch correctly with IOS10 update.
They are actually trying to reslove this with Apple.
Thank you for popping in to share an update Adam. We have not been able to replicate the issues in SCORM Cloud and have a few other users checking in with their LMS as well.
Hi Leslie, I cant because it is company sensitive info, but let me see if I can reproduce it with some generic info. Thanks!
Thanks Shawn - also worth noting, similar to what Adam was sharing above, is that users have not been able to replicate in SCORM Cloud. This would help us to understand if the issue lies within the content or your LMS.
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