I published my story online, everything works on the computer, but when I open the story in my iPad, the attachments, don't open, search bar en resources are not visible. I just downloaded the latest version of app Articulate and ios. What do I do wrong?
So, if there is no attachments tab when the course is viewed in the iPad Viewer, is there a work-around that still allows the viewers to access this information. We have a ton of courses with attachments, and the narration frequently directs learners to the attachment tab for important resources. If we don't have a way to accommodate this, it renders the i-Pad player virtually useless for our courses. (OR we would have to go back and do pretty extensive rework.)
You'd need to set up a method within your Storyline file, as there isn't any way to bypass it within the iPad. You could look at creating a custom tab that linked to a slide where all the resources where listed as a workaround, or a lightbox slide. This tutorial goes through how to set up a custom menu in a lightbox, but it would be a similar method for your Resources.
Thank you for your response. Is it possible to set up the lightbox or custom tab in Presenter '13? That is actually the program of interest to me because the previous courses we need to make iPad viable were created in the old version of Presenter.
So, there must be a workaround that can allow file attachments to be accessed for courses created in Studio 13 and dispayed in the iPad app. I was thinking about adding a single slide on the first page of the course stating: "If viewing this course on the i-pad app, the attachments referenced throughout the course on the attachments tab will not avalalbe. Please download them NOW by clicking on the links below.") I was hoping that we could put all the attachment files someplace so that they would open via the hyperlink. (But, I think I just saw in a chart somewhere that hyperlinks (to files) are not possible in the iPad viewer app.)
Please, has anyone come up with a solution for this issue? Thanks!
7 Replies
Hi Kelly,
As you'll see indicated in this comparison chart the Resource tab and the Search bar are not available within the iPad app.
For the attachments, are they file hyperlinks that you're using? Those are also not supported within the Mobile player.
So, if there is no attachments tab when the course is viewed in the iPad Viewer, is there a work-around that still allows the viewers to access this information. We have a ton of courses with attachments, and the narration frequently directs learners to the attachment tab for important resources. If we don't have a way to accommodate this, it renders the i-Pad player virtually useless for our courses. (OR we would have to go back and do pretty extensive rework.)
Hi Dan,
You'd need to set up a method within your Storyline file, as there isn't any way to bypass it within the iPad. You could look at creating a custom tab that linked to a slide where all the resources where listed as a workaround, or a lightbox slide. This tutorial goes through how to set up a custom menu in a lightbox, but it would be a similar method for your Resources.
Hi Ashley,
Thank you for your response. Is it possible to set up the lightbox or custom tab in Presenter '13? That is actually the program of interest to me because the previous courses we need to make iPad viable were created in the old version of Presenter.
Thanks!
Hi Dan,
Presenter doesn't have the same functionality that would allow for a trigger to open a slide or lightbox.
So, there must be a workaround that can allow file attachments to be accessed for courses created in Studio 13 and dispayed in the iPad app. I was thinking about adding a single slide on the first page of the course stating: "If viewing this course on the i-pad app, the attachments referenced throughout the course on the attachments tab will not avalalbe. Please download them NOW by clicking on the links below.") I was hoping that we could put all the attachment files someplace so that they would open via the hyperlink. (But, I think I just saw in a chart somewhere that hyperlinks (to files) are not possible in the iPad viewer app.)
Please, has anyone come up with a solution for this issue? Thanks!
Hi Dan,
I see Leslie was helping you out in this thread as well, so you may want to continue in that thread since it's specific to the Presenter set up.
This discussion is closed. You can start a new discussion or contact Articulate Support.