Ipad performance issues
Jun 10, 2017
Hi, I'm having problems with getting my storyline file to work properly on ipad. None of these issues are apparent on desktop/laptop. I've also briefly gone through this list: https://articulate.com/support/article/comparing-flash-html5-and-articulate-mobile-player-output-for-articulate-storyline-2
I have a list of issues that need resolving and wondered if anyone could help ?
1.0 You tube video playback
My videos in SL2 to stop at the end of playing a specific video ( and not move on to the next video ). This works fine on desktop/laptop but on an ipad , the next video will play on you tube.
Is there some extra code I need in the trigger for ipad ?
2.0 sliders
I have created two slides one with a horizontal slider, that wont perform on AMP consistently. It is required to move left and right, at each end to reveal a layer. The performance is inconsistent, sometime I can get it to slide both ways & other times it wont move at all ?
The second slide has two vertical sliders one red , one blue. You slide the button and you get taken to a new layer, when you return to the original layer of 2 vertical sliders, the blue button is not visible ?
3.0 Layer reveal from hidden to normal & next button
I have a slide set up so that when the student clicks on the right answer it reveals another layer. Once that layer reveals ( initially hidden ) the user can go on to the next slide by clicking on the next button. The next button will function on condition it is true that the layer is normal . However the layer doesn't appear on the ipad, so can't move on to the next slide when clicking next, works fine on desktop ?
3 Replies
Hi Altan,
Sorry you've encountered these issues, and thanks for letting us know what's going on. I can definitely help. To get a better idea of what could be causing this, I'd like to take a closer look at your file.
Could you attach a copy of your .story file here? If you'd like to keep it private, use this form instead.
Hi Alyssa, I managed to work out the problem with 2 of the issues, the third issue relating to you tube playback on the AMP in IPad, I still haven't resolved but have completed the form and its being looked at by your colleagues.
Thanks, Altan! It looks like Angelo got you sorted out by recommending that you use the "story_html5.html" link so that it will open in the native HTML5 browser of your device.
Let us know if you've got any more questions!
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