Issue with Free Text box in Try It or Test Mode in Storyline 360

Aug 08, 2018

Hello out there!

I am having an issue I have run into before but for the life of me cannot remember what caused it.  I am hoping someone will know the answer. 

When I create a scenario in Try It or Test mode that requires the user to text in the box, Storyline is not auto-creating this type box. Instead, it is creating a hotspot and auto-filling the information. I should not have to convert every slide manually that the user should type in.  However, there was an issue where this would happen and I cannot remember how to fix it. Any ideas?  Hope this makes sense. 

3 Replies
Alyssa Gomez

Hi Melissa!

Sorry you've run into this -- I know it's a hassle to create those text entry fields manually!

I've seen this problem pop up when users are recording web-based software. Can you tell me more about the software you were recording?

  • Is the software installed to your local computer, or is it only accessible on the web?
  • What web browser were you using to access the software?
Melissa  McKinney

I was thinking that might be the issue. I work for a medical software company. The software is not installed on my computer. I get to it through remote access. Is that the issue?

Melissa McKinney, Curriculum Specialist
eMDs | Health Solutions for Health Patients and Healthy Practices
T: 512.767.6190
E: mmckinney@emds.com
W: www.emds.com

************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been checked for viruses with Microsoft Exchange Online Protection . In addition, eMDs, Inc. strongly discourages sending any form of confidential patient information as defined by HIPAA in the form of text, screen shots, or other formats via email messages. **************************************************************

This discussion is closed. You can start a new discussion or contact Articulate Support.