I'm having an issue with the responsive playback properties, when I publish a project, and viewing it from my iphone, it's playing on the iphone's default player over the storyline player (they run both at the same time). So, if for example I'm moving the seeker, it moves the iphone player's seeker, and not the project's seeker. How can I remove the iphones seeker, so that the user can navigate through the project without being confused, cause if you navigate through iphone's player, next slide or trigger buttons don't appear...
I see that you've reached out to our Support Engineers, and you're working with my teammate, Renato, in a support case! You're in good hands. We'll continue the conversation in your case so that all of the information is in one spot.
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Hello Ahmad!
I see that you've reached out to our Support Engineers, and you're working with my teammate, Renato, in a support case! You're in good hands. We'll continue the conversation in your case so that all of the information is in one spot.