Issue with Seekbar in Articulate 360

Mar 03, 2017

Dear Articulate Team,

While upgrading a study material from SL2 to Articulate 360, I have observed that Seekbar duration extended to 47 secs approximately, even though Timeline length is 42 secs. In that extra 5 secs, there is no audio. I am able to fix this issue. So, seeking for your expert opinion.

Thanx,

Bratati

1 Reply
Alyssa Gomez

Hi Bratati,

Thanks for sharing the details of what you're seeing. I took a peek into your file and saw the same thing on my end. I also tried importing the slide into a new Storyline file, and that did not seem to help. 

I'd like to have our Support Engineers weigh in on this one, so I've opened a case on your behalf and sent your file to them (01030351). From here, they'll test your file and contact you via email to let you know what they find. Keep an eye on your inbox for a message from Support@Articulate.com. You should hear back shortly!

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