I have a course I published last year that has just now started having issues because our locations are upgrading to IE 11 finally. The navigation buttons in the lower right-hand corner are hidden and our users cannot resize the box the HTML program shows up in to see them. Is there a known compatibility issue with Storyline 2 and IE 11?
Thanks. I will pass this information on to our IT department. Our center computers are pretty locked down on stuff so it may be they don't have the settings just right.
3 Replies
Hey Melissa,
Sorry to hear that you've run into an issue viewing your course.
As you can see here in our system requirements, we do support the Flash output when viewing in IE 11 for Storyline 2.
Are the users viewing the Flash output?
I'd be happy to take a look at the .story file as well if needed.
Hi Melissa!
If you're using Storyline 2 with Internet Explorer, you'll want to be sure Flash is enabled (since HTML5 is not supported there).
You can tell if Flash is enabled by opening this link in Internet Explorer. What does it say next to "Flash Version"?
Thanks. I will pass this information on to our IT department. Our center computers are pretty locked down on stuff so it may be they don't have the settings just right.
This discussion is closed. You can start a new discussion or contact Articulate Support.