Issue with the exit Button

Apr 25, 2018

Hi everyone,

There an issue that I am facing with one of my storyline 3 courses. When I am testing my course in SCORM cloud it is working fine but when I test it on our LMS the exit button and bookmarking is not working. Can anyone help me with this issue?

6 Replies
Rory Hendrickson

I don't know if this may be related to this issue but I'd thought I'd post here just in case because it sounds like it could be. 

A quote from an older blog post by Mike Enders

Storyline automatically saves slide information when a learner advances to another slide, but if a learner is on a slide and clicks the Course Exit button, the state of that slide isn’t saved because he or she hasn’t yet proceeded to a different slide.

So the solution from the blog post suggests that you create an exit slide in order to allow the course to save the states/progress of the slide the user was on, and I think this still applies to SL3.

Hope this helps.

Ashley Terwilliger-Pollard

Hi Marie,

Let us know if Rory's suggestion helps or not! If not, can you share more details about the issues you're running into with the exit button? I'd like to know: 

  • your version/update of Storyline
  • where you're hosting/testing the course (LMS, web server, etc)
  • what browsers you've used to test it
  • any other error messages or information you can share! 

We'll be standing by to help!

This discussion is closed. You can start a new discussion or contact Articulate Support.