Issues with Articulate Storyline 360 publishing to Review 360 on Mac Parallels

Dec 12, 2023

Hi everyone, I am using Macbook Pro M1 32GB RAM. Installed Parallels to work on Storyline 360.

I often encounter issues when publishing to Review 360. Even with files that are not too big, sometimes it takes hours to publish to Review 360.

Does anyone else have a similar issue? Particularly of those who are outside of the US. I wonder if this is server-related issue.

Thank you.

2 Replies
Lin Wong

If anyone else has the same issue, I managed to find the problem and fix it. (hopefully, it doesn't go rogue on me again in the future!)

The problem:
I figured that for whatever reason the upload internet speed within Parallels was really slow compared to the speed test on Chrome on my Mac.

The fix:
So I changed the configuration setting of Parallels from 'Design' to 'Games only'.

This makes the internet faster.

However, with this setting, you need to adjust the Mouse setting in Parallels for 'Don't optimize for games', as it became super sensitive.

All this configuration can only be set by shutting down the Parallels.

I hope this helps. Let me know if you have any questions.