Issues with audios

Sep 13, 2012

Hello!

I'm building a course in Storyline and when I add MP3 files, they sound badly, with the sound "S" very distorted. When I listen to the original files, they sound great. What could be the problem?

Thanks a lot!

Belen

6 Replies
Belen Casado

I enclose this link so you can listen to it, and I can check if it's my computer:

https://s3-eu-west-1.amazonaws.com/teamb1/story.html

If you listen to "Advantages of team work" you'll see that some of the tabs have a strange noise, but the original files are ok.

Furthermore, the first slide I hear it with interruptions and the sound overlaps the layer sound, but this doesn't happen when previewing.

I need to deliver 5 modules like this by next Monday, so I'd appreciate your help!!

Thanks a lot!

Belen

Peter Anderson

Hi Belen, 

Thanks for sharing the link. I'm getting the same distortion on my machine, so if you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using the link below so our support team can assist you further:

http://www.articulate.com/support/contact/submit.php

Thanks!  

This discussion is closed. You can start a new discussion or contact Articulate Support.