Issues with Blurry Images in Storyline 360
Feb 16, 2021
Hi!
I have tried everything and cannot get my images to be clear. The images are Visio process maps, I have tried all of the following:
-Using the Visio images
-Screen shot the visios as an image and pasted to a word document (then transferred to articulate)
-Screen shot the visios as an image and pasted to a PPT slide
(this worked the best, but since you cannot upload slides once you begin, these were still cut and pasted into Articulate)
-Saved the screen shots as jpegs to upload as an image
-Ensured my story player size matched my screen slide size
-Added the zoom feature to each visio
-Set the player to resize to optimal browser
-Ensure my computer (Windows 10) was at the correct display setting size
Please help me solve this mystery of the blurry images.
Thank you!
Sara
3 Replies
Hi Sara, and welcome to E-Learning Heroes! ⭐️
Thank you for stopping by to share what you're experiencing and including your file so we could investigate! You're right — there's definitely some blurriness going on!
Can I have you share your file with our support team here? It would also be helpful if you could include the original images before import so they can help clear this up for you! 😊
Hi Becca-
Thank you so much. I uploaded the full presentation (storyline) and original VISIO diagrams.
Hello again Sara!
I see you have a case open with our support team, and Darrell has replied with a follow-up question and some helpful tips. Feel free to let him know if it helped or if you have additional questions!