Issues with screen recording with IE 11

Hello, 

Can anybody shine a light on my issue? 
My storyline (360) is having issues with the recording created in IE 11. 

I know that different browsers have different results if it comes down to making a screen recording. But IE (11) should be the best browser to create your screen recodings. However Storyline does not import the recordings the right way. It placed the complete recording on one slide even though this is not what I've set up. 

Its difficult to find where the problem occurs. The video does work properly, it just does not create all the slides and actions. 

Below is an link to a Peek video i've created of the issue. 

https://360.articulate.com/review/content/7c3de97a-6513-402d-b72d-daa985f237ab/review

My installation is up to date. I even reinstalled Storyline to see if this makes any difference. But no avail. 

 

 

3 Replies
Alyssa Gomez

Hi there, Harold, 

Thanks for recording the Peek -- I can clearly see there's a problem going on here!

I did a quick test of a screen recording using Internet Explorer 11, and everything seems to be working a-okay on my end.

Could you share that project file with our team so we can do some further troubleshooting on it? Thanks!