Forum Discussion

KarenChan1's avatar
KarenChan1
Community Member
11 years ago

JAWS isn't reading any text

When I try to view my course with JAWS, it doesn't read any of the onscreen text or ALT text. The only thing it says is 'Tab' and 'Shift Tab' when I press the corresponding keys (it doesn't say 'Enter' when I press it). I've already set the tabbed objects I want visible in the correct order with the alt text I want; why won't JAWS read it?

storyline 360

4 Replies

  • AshleyT-Pollard's avatar
    AshleyT-Pollard
    Staff
    11 years ago

    Hi Karen,

    I believe JAWS only supports the latest version of JAWS and while viewing in the latest update of Internet Explorer. Also, I believe you need to open JAWS first and then open your course through Internet Explorer. 

  • KarenChan1's avatar
    KarenChan1
    Community Member
    11 years ago

    Thanks, it's because I was trying to run the course from Firefox. Everything works fine from Internet Explorer.

  • JanetGuastav914's avatar
    JanetGuastav914
    Community Member
    4 years ago

    Hi, I am running the most current version of Chrome, Articulate Storyline 360, and JAWS, but the only text JAWS will read in my Storyline files are the instructions in text input boxes. It also reads the slide names. That's it. What do I need to do to get JAWS to start reading all slide text content?